Privacy Policy
Machine Guards Direct
Effective Date: 23 March 2026
1. Introduction
Machine Guards Direct (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit machineguardsdirect.com (the “Website”), in accordance with applicable privacy laws.
2. Information We Collect
We may collect the following types of personal information:
a. Information You Provide
Name
Email address
Phone number
Company name
Billing and shipping addresses
Payment details (processed via third-party providers)
Any information submitted via forms, inquiries, or account registration
b. Automatically Collected Information
IP address
Browser type and version
Device information
Pages visited and time spent on the Website
Referring URLs
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze traffic, and support marketing activities.
3. How We Use Your Information
We use your information to:
Process orders and deliver products
Provide customer support
Communicate regarding inquiries, orders, or updates
Improve website performance and user experience
Conduct analytics and marketing activities
Comply with legal obligations
4. Sharing of Information
We may share your personal data with:
Service providers (e.g., payment processors, logistics providers, IT services)
Marketing platforms (e.g., email marketing or advertising tools)
Legal authorities when required by law
We do not sell your personal information.
5. International Data Transfers
Your data may be transferred to and processed in countries outside Hong Kong, including where our service providers operate. We take reasonable steps to ensure such transfers comply with applicable privacy laws.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure.
7. Data Retention
We retain personal information only as long as necessary to:
Fulfil the purposes outlined in this policy
Comply with legal and regulatory obligations
Resolve disputes and enforce agreements
8. Your Rights
Depending on your jurisdiction, you may have the right to:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Object to or restrict processing
Withdraw consent for marketing communications
To exercise these rights, contact us using the details below.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Cookies Policy
We use cookies to:
Enable core website functionality
Analyze traffic and usage patterns
Support targeted advertising
You can manage or disable cookies via your browser settings.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Machine Guards Direct
Email: enquiries@machineguardsdirect.com